The following services are provided to our customers at no charge:
- Free 24-Hour Voice Access 1-855-688-0692
- Make sure you have your account number and Personal Identification number (PIN) available. The first time you call, your PIN will be the last 4 digits of the social security number of the person listed first on the monthly statement. You will then be instructed to change your PIN to a new four digit number that only you know. Follow Prompts.
- Free notary services
Fees and Charges
- Statement Printout: One free per month, $1.50 per account/statement thereafter
- Debit Card Replacement: $5.00 each
- SouthTrust Bank Cashier's Check: $5 each for STB Customers
- Photocopies: $1.00 each page
- Wire Transfer Fee:
- Outgoing: $20.00
- Incoming: Free to STB Customers
- International Fees: $35.00 Mexico and Canada / $52 All Other Countries
- Incoming/Outgoing Collections: $7.00
- Zipper Bags: $7.50 each
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Overdraft / Returned Item Fee (Per Item): $30.00 each item returned or paid
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Stop Payments:
- $30.00 per each stop payment processed by bank employee
- $20.00 per each stop payment processed by customer via Online Banking
- Safe Deposit Boxes
-
3" x 5": $18.00
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5" x 6": $24.00
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3" x 10": $24.00
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5" x 10": $36.00
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8" x 10": $48.00
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10" x 10": $60.00
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10" x 15": $100.00
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Locker 44" x 16": $360.00
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Miscellaneous Checking/Savings Fees:
- Foreign ATM Withdrawal: $1.00 per withdrawal
- Foreign ATM Balance Inquiry: $.50 each
- Foreign ATM Transfer(s): $.50 each
- Check/Deposit Slip Printing: Fee depends on style and quantity of order
- Temporary Checks: 4/$1.00
- Temporary Deposit Slips: 4/$1.00
- Deposited Checks Returned Unpaid: $5.00
- Account Research: $25.00 per hour ($15.00 minimum)
- Statement Research: $5.00 per statement and/or $1.50 per item
- Deposit Correction: $5.00 per occurrence
- Early Closing Fee (within 90 days of opening): $15.00